Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to Film Force, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Film Force include https://filmforce.app (Film Force) or the applicable Film Force web application. The Film Force application is a Field Services application. By using the Film Force application, you consent to the data practices described in this statement. Effective as of January 01, 2024.

Collection of your Personal Information

In order to better provide you with products and services offered, Film Force may collect personally identifiable information, such as your:

• First and Last Name
• Company Name
• Address
• E-mail Address
• Phone Number

If you purchase Film Force's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Film Force collects and uses your personal information to operate and deliver the services you have requested.

Film Force may also use your personally identifiable information to inform you of other products or services available from Film Force and its affiliates.

Sharing Information with Third Parties

Film Force does not sell, rent or lease its customer lists to third parties.

Film Force may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Film Force, and they are required to maintain the confidentiality of your information.

Film Force may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Film Force or the site; (b) protect and defend the rights or property of Film Force; and/or (c) act under exigent circumstances to protect the personal safety of users of Film Force, or the public.

Data Protection and Security

We take administrative, technical, and physical security measures designed to protect Personal Information and any Google user data that you authorize our application to access. We protect Google user data beyond Google's systems by applying controls in our own infrastructure and application, including encryption, access restrictions, monitoring, and secure development practices.

• Encryption in transit: We use TLS/HTTPS to protect data transmitted between your device, our application, and third-party services (including Google and Microsoft).
• Encryption at rest: Customer data stored in our systems is protected using encryption at rest provided by our cloud infrastructure where available.
• Access control and least privilege: Access to production systems and customer data is restricted to authorized personnel who need it to support the service, and access is limited by role.
• Credential and token protection: If you connect Google or Microsoft accounts, we store authorization tokens securely and use them only to perform actions you initiate within the application workflows.
• Monitoring and logging: We maintain logs and monitoring designed to help detect and respond to suspicious activity and operational issues.
• Data minimization: We only request and use the minimum data and permissions needed to provide the features you enable.
• Retention and deletion: We retain data only as long as needed to provide the service, comply with legal obligations, and resolve disputes. You may request deletion as described below.

Connected Accounts (Gmail and Microsoft)

FilmForce can connect to your Gmail or Microsoft 365 account to send calendar invitations, quotes, invoices, and other customer communications that you initiate from within the application. When you connect an account, our application receives authorization tokens from Google or Microsoft. We store these tokens securely and limit access to authorized personnel and systems. We use these tokens only to perform the actions you request within the designed workflows of your company.

We do not sell Google user data. We do not use Google user data for advertising. We do not allow third parties to access Google user data except as necessary to provide the service (for example, cloud hosting and logging providers under confidentiality and security obligations). FilmForce will never use connected Google accounts to send emails outside of the designed workflows initiated by your company.

Security and data protection:

We protect Google user data using industry-standard safeguards, including encryption in transit (TLS/HTTPS) and encryption at rest where supported by our hosting providers. Access to connected-account tokens and any related data is restricted by role-based access controls and least-privilege principles, and is limited to authorized systems and personnel who require access to operate and support the service. We maintain logging and monitoring to help detect abuse and security incidents, and we review and update security controls as needed.

Data minimization and retention:

• We request only the OAuth scopes needed for the features you enable and use Google user data only to perform actions you initiate.
• We retain connected-account tokens only while your account remains connected (or as needed for legitimate business and legal purposes), and you may disconnect your account to revoke access.
• We only access, process, and store Google user data as needed to provide the features you enable (for example, generating and sending emails and calendar invitations you initiate).
• We do not store the contents of your Gmail messages. We only use your connected account to send emails and calendar invitations that you initiate from within the application.
• You can revoke FilmForce's access to your Google account at any time by disconnecting your Google account within FilmForce and/or by removing FilmForce's access in your Google Account security settings.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records
• Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill contractual obligations, or provide a good or service requested by you
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity
• Debug to identify and repair errors that impair existing intended functionality
• Exercise free speech or comply with applicable law
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
• Comply with an existing legal obligation
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

Children Under Thirteen

Film Force does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this application.

E-mail Communications

From time to time, Film Force may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Film Force, you may opt out of such communications by clicking the opt-out link in the email.

External Data Storage Sites

All Film Force application data is stored in secured Microsoft Azure services and is inaccessible to anyone other than authorized Film Force personnel and systems. We use access controls, encryption, and monitoring designed to protect stored data.

Changes to this Statement

Film Force reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Film Force welcomes your questions or comments regarding this Statement of Privacy. If you believe that Film Force has not adhered to this Statement, please contact Film Force at:

Email Address: contact@filmforce.co